Kristin GongoraAug 7, 20233 min readDon't Just Ask for Customer Feedback, Observe to Gain Customer InsightBy Kristin Gongora Why Customer Insight is Important In today's highly competitive marketplace, understanding your customer is not just a...
Kristin GongoraJul 31, 20234 min readUnleashing Innovation with Customer-Centric Value Stream MappingIn today's rapidly evolving business landscape, innovation has become the key to success. For businesses seeking to stay ahead of the...